Emergency aid
Food parcels, one-off help with a critical bill (energy, school meals, transport), hygiene kit.
Who is it for?
For anyone facing social or economic hardship: single-parent families, people who have lost their job, older people in financial difficulty, people in administrative limbo, victims of violence. Our door is open without any condition of income, origin or religion.
We do not replace the public services: our role is to listen, to point people in the right direction, and to provide concrete and rapid help where it is missing — alongside existing arrangements.
Our social-aid services
Administrative support
Help reading mail, CAF / CPAM / Pôle Emploi / tax forms, MDPH file, retirement file.
Listening & orientation
Confidential drop-in, orientation toward the right contacts (social worker, lawyer, specialised association).
Family support
Parenting support, outings for children, equipment loans, school-related help.
Help for victims
Orientation for victims of violence or discrimination, in liaison with specialised associations.
Tackling illiteracy
Volunteer support for reading, writing, and dealing with everyday letters and procedures.
How to request help
1. Get in touch
By phone, by email, or by stopping by the drop-in during opening hours.
2. First conversation
A team member listens to your situation in full confidentiality, without judgement.
3. Action plan
Together we define concrete steps and the outside resources to mobilise.
4. Follow-up
We stay by your side as long as needed, in liaison with the relevant public services.